Quality Management System

Bilten aims to provide world-class quality products and services in the fields of Technical Documentation, Integrated Logistics Support, E-Learning, Modeling and Animation, Eye Tracking and UX Research.

Bilten received the “ISO 9001:2015 Quality Management System” certificate on March 23, 2018 in order to achieve its vision and mission in a shorter time. The scope of the certificate includes Technical Documentation, E-Learning, 2D/3D Modeling Animation, Integrated Logistics Support, development and presentation of services, sales of Eye Tracking Devices and after-sales services and management.

Bilten holds “NATIONAL SECRET” and “NATO SECRET” Confidential Facility Security Certificates.

Bilten will always make sure that it meets the expectations of its customers with customer-oriented solutions.

For this purpose;

  • By adopting and supporting quality policy at all levels,
  • By setting quality targets in line with strategies and prioritizing continuous improvement,
  • By giving importance to employee satisfaction and rewarding employees according to targets,
  • By providing trainings at all levels and supporting staff participation in these trainings,
  • Employee motivation will be increased and high customer satisfaction will be ensured by achieving a quality standard beyond customer expectations.