Bilten aims to provide world-class quality products and services in the fields of Technical Documentation, Integrated Logistics Support, E-Learning, Modeling and Animation, Eye Tracking and UX Research.
Bilten received the “ISO 9001:2015 Quality Management System” certificate on March 23, 2018 in order to achieve its vision and mission in a shorter time. The scope of the certificate includes Technical Documentation, E-Learning, 2D/3D Modeling Animation, Integrated Logistics Support, development and presentation of services, sales of Eye Tracking Devices and after-sales services and management.
Bilten holds “NATIONAL SECRET” and “NATO SECRET” Confidential Facility Security Certificates.
Bilten will always make sure that it meets the expectations of its customers with customer-oriented solutions.
For this purpose;
- By adopting and supporting quality policy at all levels,
- By setting quality targets in line with strategies and prioritizing continuous improvement,
- By giving importance to employee satisfaction and rewarding employees according to targets,
- By providing trainings at all levels and supporting staff participation in these trainings,
- Employee motivation will be increased and high customer satisfaction will be ensured by achieving a quality standard beyond customer expectations.